Accessibility

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Arrival

All facilities at the Oulu Theatre are accessible. There is a lift to the upper floors to the right of the lobby, near Restaurant Aulis. Our staff will be happy to assist you if needed!

Wheelchair seats

Please indicate that you will be using a wheelchair when purchasing your ticket. There are two wheelchair seats per performance on all the stages. A seat for an assistant is included in the price of a wheelchair ticket. Wheelchair and assistant tickets can be purchased at the box office, via telephone and on Lippu.fi. In case of any enquiries about possible additional seats, please contact the box office.

Assistants (for a visually impaired or disabled person or a war veteran, for example) will receive a free ticket. These tickets are available at the Oulu Theatre box office, Kaarlenväylä 2.

Hearing aid system

The theatre’s main stage is equipped with a hearing aid system. In addition, there are audio induction loops (hearing loops) in Pikisali and at the box office. The other stages are not equipped with any hearing aid systems. If you do not have a hearing aid of your own, the theatre can provide you with an infrared receiver and headphones.

If you have a hearing aid, we will provide you with an infrared receiver and a neckband for the audio induction loop device. You can only use the system if your hearing aid has a T (Telecoil) setting. When the hearing aid is set into the T mode, the device will receive the stage audio via the neckband device.

Click here to view the coverage of the main stage audio induction loop system.

Subtitles

If the show is performed on the Main Stage and the language of the performance is Finnish, you can follow the subtitles with the Subtitle Mobile application on your own smartphone.

Before coming to the performance:

  1. Download the Subtitle Mobile application to your own phone from App Store or Google Play: https://m.subtitles.cloud
  2. Remember to charge your phone. The application requires a lot of battery.

At Oulu Theatre:

  1. Make sure the phone is on silent or activate do not disturb mode. Open the Subtitle Mobile app.
  2. Follow the app’s instructions and enter the 4-character code, which can be found on the performance’s own webpage
  3. Select “start”.
  4. Select your desired subtitle language (English).
  5. Subtitles appear automatically when the performance starts.
  6. During subtitles, you can adjust the screen brightness by touching the screen and dragging the adjuster on the top edge of the screen. You can also change the subtitle language in the upper right corner.
  7. You can exit the subtitle view by pressing the X symbol in the upper left corner.
  8. Close the application after the performance.